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Rashmi Rastogi
(Authorized Stockist of Toronto)
Phone : 416-332-0948
Email : rrdxn2u@gmail.com,
rashmirastogi11@yahoo.com


Health Consultant

Rashmi Rastogi (Reflexologist)

Dr. D.D. Choudhary (MBBS,
MD Alternative medicine)

Dr. D.N.Dubey (Naturopath)

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List of Questions:
1. What are the differences between DXN Aquazeon™ Energy Water System and other water filtration systems?
2. Should I boil DXN Aquazeon™ water before drinking it?
3. Can I run hot water through DXN Aquazeon ™ Energy Water System?
4. Other than drinking DXN Aquazeon TM water, can I use it for other purpose?
5. Is DXN Aquazeon™ water suitable for infants?
6. Would sick people benefit from DXN Aquazeon™ water?
7. Is DXN Aquazeon™ water, with an alkaline pH, suitable for cleansing the face?
8. The water pressure in my house is low. Will it pose a problem for DXN Aquazeon™ Energy Water System?
9. Can DXN Aquazeon™ water pass the Electric Precipitator Test which is used to prove the purity of drinking water?
10. How long before I should change my filters?
11. Where can I get the spare parts of DXN Aquazeon™?
12. What are Far-Infrared Rays?
13. What does the Iodine number mean?
14. What is ORP?
15. What is the pH of the water ?
16. What is the exact pH level of water after it goes through the entire filtration system?
17. pH level of DXN Aquazeon™ Energy Water after it goes through the entire filtration system?
18. Please explain ph potential hydrogen and its connection with alkalinity and acidity ?
19. Does the natural mineral of water remain after filtration?
20. Do you have system as to what are natural mineral in DXN Aquazeon™ Energy Water after filtration?
21. DXN Aquazeon™ Energy Water contains copper,chromium etc-- are these good or bad for human consumption ?
22. What is the % of Chlorine after filtration ?
23. Why Chlorine is added to water ?
24. How does Chlorine affect human body ?
25. How can you check acceptable % of chlorine ?
26. If the tap water has more chlorine , will the DXN Aquazeon™ Energy Water bring the chlorine to acceptable % ?
27. What is Ionic Ball ?
28. What are the oxidizing substances ?
29. Please explain in details about free radicals ? What causes free radicals ?
30. What is the frequency of change of cartridges at home of 5 family members, say in Malaysia, where you know level of pollution in water supply ?
31. What is the life of DXN Aquazeon™ Energy Water System ?
32. What is the frequency of change of cartridges ?
33. Does DXN Aquazeon™ Energy Water System go through any electrolysis ?
34. Does DXN Aquazeon™ Energy Water System go through reverse osmosis at any stage ?
35. What are the organic chemicals removed from DXN Aquazeon™ Energy Water System ?
36. What is the Iodine number of DXN Aquazeon™ Energy Water System ?
37. What is the meaning of Aquazeon ?
38. Why is DXN Aquazeon called as energy water ?
39. What is Zeon and Zen stand for ?
40. How much water does the unit take out per hr ?
41. How much water does the unit take out per hr ? Kindly use the flow rate in Malaysia where you are already using? What is the flow rate there?
42. What is the total weight of DXN Aquazeon™ Energy Water System ?
43. Do you have any means to store the water in another container or dispenser and use it from there ?
44. How does the system work if there is higher input or lower input of water coming in the unit?
45. In an office environment, it is not possible to drink the water direct when 2 or 3 people are waiting in a queue--what type of container do you have or recommend where the water can be stored and consumed conveniently ?
46. Can the water system be connected to the storage container ?
47. The water pressure in my house is low. Will it pose a problem for DXN Aquazeon™ Energy Water System ?
48. Where does our DXN Aquazeon™ Energy Water System stand compared to our competitors ?
49. At what stage 99.99% bacteria & viruses removed ?
50. What are the International Certification do we have on our water system ?
51. What is NSF means ? What about NSF, National Sanitation Foundation certification ?
52. What is SIRIM QAS certification ?
What are the differences between DXN Aquazeon™ Energy Water System and other water filtration systems?
There are two major differences. First, most water filtration systems in the market produce only clean water, however DXN Aquazeon™ Energy Water System produces clean and energized water. Aquazeon water is clean and pure, oxygen-rich, with perfect pH balance. Its small energized molecules of water clusters penetrate into cell membranes easily, maintaining maximum hydration for our health and well being. Second, DXN Aquazeon uses an advanced 4-cartridge system with multiple purification media to effectively remove an entire spectrum of contaminants whilst retaining the essential minerals.
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Should I boil DXN Aquazeon™ water before drinking it?
Most people have the misconception that boiling tap water is essential to kill harmful bacteria and microbes. Note that chlorine is added in at the water treatment plants to keep bacteria from proliferating throughout the journey to your house The chlorine in the water tank helps to disinfect the water before usage. Multiple layer filtration system of DXN Aquazeon™ helps to remove all harmful organisms and hazardous pollutants. DXN Aquazeon™ water is safer than tap water thus no boiling is required.
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Can I run hot water through DXN Aquazeon™ Energy Water System?
No. You should never run hot water through any water filtration systems because hot water can damage the filtration media. It can dislodge sediments and deposit on the filters. The heat also enlarge the pores, thereby reducing the effectiveness of the filters. It can also cause the filtered water to carry a chlorinated odour. Besides, moulds may also grow in the filtered water that is stored in bottles for a few days indicating the ineffectiveness of the filters.
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Other than drinking DXN Aquazeon™ water, can I use it for other purpose?
You can use DXN Aquazeon™ water for purposes like cooking, bathing, plants watering, fish rearing, face cleansing and etc.
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Is DXN Aquazeon™ water suitable for infants?
Yes. Babies and children need adequate hydration with the best water for optimum growth and development. DXN Aquazeon™ water is perfectly safe and it is just the perfect choice that you can give them.
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Would sick people benefit from DXN Aquazeon™ water?
Yes. Dehydration is the root cause of many illnesses and diseases. Those with illnesses should increase their consumption of DXN Aquazeon™ water to at least 10-15 glasses a day during convalescence. DXN Aquazeon™ water absorbs into body cell faster than other types of water. It would help to expedite recovery and establish overall wellness by dispelling toxins and wastes from organs.

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Is DXN Aquazeon™ water, with an alkaline pH, suitable for cleansing the face?
Certainly. DXN Aquazeon™ water will not disturb the acid mantle of the skin. Its essential minerals and oxygen accelerate the natural regenerative process to give you a healthier and clearer complexion.

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The water pressure in my house is low. Will it pose a problem for DXN Aquazeon™ Energy Water System?
No. DXN Aquazeon™ Energy Water System has been tested under various water pressure conditions and has always performed with satisfaction. If the water pressure of your house is particularly low, the only thing you may notice is the water flow rate through DXN Aquazeon™ Energy Water System will be slower.

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Can DXN Aquazeon™ water pass the Electric Precipitator Test which is used to prove the purity of drinking water?
No. DXN Aquazeon™ water is a mineralised water. Electric Precipitators rely on a process called electrolysis which merely indicates the presence of minerals in water; there is no reaction when tested on demineralised water but a brown sludge is produced when used on mineralised water. Unscrupulous sales people who promote Reverse Osmosis or Distilled water systems use this test as a convincing sales tool because of its visual shock effect to show that their systems unlike mineralized water produce pure, contaminant-free water. It is a false and misleading interpretation.

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How long before I should change my filters?
It depends upon the water usage, level of pollution in water supply and care and maintenance of your system. For change of filters, you may follow the company recommendations regarding the valid usage period.

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Where can I get the spare parts of DXN Aquazeon™?
You can get them from all branches and stockist centre of DXN Marketing (M) Sdn. Bhd.

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What are Far-Infrared Rays?
Far-Infrared Rays (FIR) are part of the sunlight spectrum which are invisible to the naked eye. It also known as Biogenetic rays (between 6 to 14 microns). Biogenetics rays have been proven by scientists to promote the growth and health of living cells especially in plants, animals, and human beings.

This is the key test for a carbon used primarily for water filtration. Also an American Society for Testing Materials (ASTM) standard, the importance of this number is that it is a good indicator of how well the carbon will adsorb compounds and pollutants from the water. The testing is done by taking a known amount of powdered activated carbon and mixing it into a standard solution of Iodine and water. By measuring the remainder of the Iodine in solution, the amount of Iodine absorb can be determined. This value is expressed as milligrams of Iodine adsorbed per gram of activated carbon. The higher the number, the more chemical contaminants are removed.

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What is ORP?
ORP stands for Oxygen Reduction Potential also known as Redox Potential. ORP is measured using a voltage meter showing the reading in millivolts (mV). A neutral reading would be 0mV, an oxidizing substance would show a positive reading for example +300mV, and a reducing substance would have a negative reading such as -300mV. In the case of drinking water with a good ORP, anything with a reading below -200mV is good i.e. The lower the negative figure ( <- 200mV), the stronger the potential to reduce oxidizing substances such as free radicals within the body.
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What is the pH of the water ?
i. The pH of normal tap water falls naturally within the range of 6.5 to 7.0.
ii. Water from DXN Aquazeon™ Energy Water System falls slightly above 7.
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What is the exact pH level of water after it goes through the entire filtration system?
pH of the water determined by the quality of water. The water's ph is affected with chemicals discharged by communities & industries which leads to more acidic level. Relatively, DXN Aquazeon™ Energy Water System acts as a buffer treating the acidic water with neutralizing it to normal alkaline range..
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ph level of DXN Aquazeon™ Energy Water after it goes through the entire filtration system?
Test with pH paper showed alkaline, test by lab showed 8.5. But again, it is very much depending on the in-coming water.
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Please explain pH potential hydrogen and its connection with alkalinity and acidity ?
Acidity & alkalinity are measured according to the pH scale. pH stands for 'potential hydrogen' referring to the amount of hydrogen mixed with the water. ph measured on a scale that runs from 0-14. Seven is neutral, indicating there is no acid or alkalinity present. A measurement below 7 indicates acid is present and a measurement above 7 indicates alkalinity.
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Does the natural mineral of water remain after filtration?
Yes, it remains.
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Do you have system as to what are natural mineral in DXN Aquazeon™ Energy Water after filtration?
The natural minerals are Copper, Chromium, Iron, Magnesium, Zink, Calcium, Potassium, Sodium, Manganese & Selenium.
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DXN Aquazeon™ Energy Water contains copper,chromium etc -- are these good or bad for human consumption ?
Good. These are trace elements.
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What is the % of Chlorine after filtration ?
Less than 0.0000001% or 0.10ppm.The acceptable chlorine limit in drinking water is approximately 0.02ppm - 2.0ppm.
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Why Chlorine is added to water ?
Chlorine is a highly efficient disinfectant, and it is added to public water supplies to kill disease-causing bacteria that the water or its transport pipes might contain.
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How does Chlorine affect human body ?
According to the US Council of Environmental Quality, the cancer risk amongst people drinking and absorbing chlorinated water is as much 93% higher than among those whose water does not contains chlorine.
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How can you check acceptable % of chlorine ?
The acceptable chlorine limit in drinking water is approximately 0.02ppm - 2.0ppm. The chlorine content can be tested by using test strip or test kits which is designed for chlorine testing.
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If the tap water has more chlorine , will the DXN Aquazeon TM Energy Water bring the chlorine to acceptable % ?
It depends of the water quality level and percentage of chlorine in the water. It is believed that all respective country's authorities will ensure that the chlorine level in tap water is within its safety limit. Our water system is introduced as a third kidney to our body to filter out adulterants which was found in the tap water. Chlorine in the tap water is able to be filtered out by activated carbon in the system.
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What is Ionic Ball ?
Ionic Ball is a powerful antioxidant which consist of octadecyl 3 - (3'5-di-tert-butyl -4'hydroxphenyl) propionate.
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What are the oxidizing substances ?
Oxidizing substances found in tap water may be pollutants from industrials, agricultural activities and etc.
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Please explain in details about free radicals ? What causes free radicals ?
A highly reactive chemical that often contains oxygen and is produced when molecules are split to give products that have unpaired electrons (a process called oxidation). Free radicals can damage important cellular molecules such as DNA or lipids or other parts of the cell.
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What is the frequency of change of cartridges at home of 5 family members, say in Malaysia, where you know level of pollution in water supply ?
The frequency of changing the filters depends upon the water usage,level of pollution in water supply & your system of care and maintenance. Company have recommended the change cycle for each filter.

You may follow the stated recommendation as below for change :
  1. Filter A ( Doulton Sterasyl Ceramic ) - 1 year
  2. Filter B ( Activated Carbon ) - 1 year
  3. Filter C ( Bio-ceramic/ Mineral Stone/ Tourmaline ) - 3 years
  4. Filter D ( Post Carbon/ Ionic Ball ) - 2 years.

There are two indications for changing the filters:
  • When the filtering rate becomes very slow. It is possible that the pores in the filter have been covered by sludge from the pipe water.
  • Using the Electronic Monitoring System. This system can indicate the volume of water used accurately & remind you to change a new filter.

Note : The lifespan of the filters cannot be calculated using the number of family members in a household but depends upon the water usage & the lifespan of filter.
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What is the life of DXN Aquazeon™ Energy Water System ?
The unit can be used forever as long as the cartridge been changed accordingly to it's lifespan.
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What is the frequency of change of cartridges ?
It depends upon the water usage, level of pollution in water supply & care maintenance of your system. For change of filters, you may follow company recommendations regarding the valid usage periods.
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Does DXN Aquazeon™ Energy Water System go through any electrolysis ?
No.
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Does DXN Aquazeon™ Energy Water System go through reverse osmosis at any stage ?
No.
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What are the organic chemicals removed from DXN Aquazeon™ Energy Water System ?
Benzene, Chlorobenzene, Ethylbenzene, Xylenes, Styrene, Toluene, Methylene Chloride, Chloroform, 1,1,1-Trichloromethane & Anthracene
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What is the Iodine number of DXN Aquazeon™ Energy Water System ?
1050mg/g
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What is the meaning of Aquazeon ?
Aqua = water, Zeon is from Zen.
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Why is DXN Aquazeon called as energy water ?
There is no special meaning behind it, but good water must be energized just like running water is always better than stagnant water.
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What is Zeon and Zen stand for ?
Zeon is from Zen. The word Zen is a kind of mental process that sometimes goes on amongst practitioners.
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How much water does the unit take out per hr ?
It depends on the water flow rate at your area.
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How much water does the unit take out per hr ? Kindly use the flow rate in Malaysia where you are already using? What is the flow rate there?
90 liter per hr (using the flow rate from DXN PJ Branch office ).

Note: Please note that the flow rate may varies from different places.
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What is the total weight of DXN Aquazeon™ Energy Water System ?
The total weight of DXN Aquazeon™ Energy Water System is around 5kg
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Do you have any means to store the water in another container or dispenser and use it from there ?
Yes, you can store the water in another container but you need to buy the the container separately from outside. However it is still preferably to drink fresh filtered water.
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How does the system work if there is higher input or lower input of water coming in the unit?
The system usually works as normal except the flow rate may be affected.
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In an office environment, it is not possible to drink the water direct when 2 or 3 people are waiting in a queue--what type of container do you have or recommend where the water can be stored and consumed conveniently ?
As for convenience purpose, you may dispense the filtered water using water dispenser. Normally the water dispenser comes with the water container that could store the filtered water. Although you are advised to drink the filtered water immediately as to get the optimum benefits however filtered water that stored in the water container could retain it "freshness" up to 2-3 days.
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Can the water system be connected to the storage container ?
Yes, you may do so if you wish to.
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The water pressure in my house is low. Will it pose a problem for DXN Aquazeon' Energy Water System ?
No, DXN Aquazeon™ Energy Water System has been tested under various water pressure conditions and has always performed with satisfaction. If your house water pressure is particularly low, the only thing you may notice is the flow rate through DXN Aquazeon™ Energy Water System will be slower.
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Where does our DXN Aquazeon™ Energy Water System stand compared to our competitors ?
There is no point comparing but we are only trying to provide clean and healthy water for consumption. That is the main purpose of having a water system.
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At what stage 99.99% bacteria & viruses removed ?
Stage 1 ( Doulton Sterasyl Ceramic ) & Stage 2 ( Activated carbon )
Note : You may access to the link as below to know more information about stage 1 & 2

http://www.dxnmalaysia.com/product/water_ews2.php

Note : The water filtration system diagram, that the 1-5 mentioned on the website is referring to the stages on how water being treated, thus it is not referring to the filter number.
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What are the International Certification do we have on our water system ?
i. Moody International Certification - ISO 9001 : 2000
ii. NSF International
iii. Certificate of Membership - Water Quality Association
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What is NSF means ? What about NSF, National Sanitation Foundation certification ?
NSF International formerly known as National Sanitation Foundation. NSF Internationals World Headquarter located in USA. Besides that, Water Quality Association is from USA too.
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What is SIRIM QAS certification ?
SIRIM QAS International is Malaysia's leading certification, inspection and testing body. It provides a very comprehensive range of certification, inspection and testing services that conform to national and international standards and guides.
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